Tokyu Stay Aoyama Premier

Great location. Friendly and helpful staff.

Very close to Gaiemmae station G03. Ginza line is 2 stops from Shibuya G03. Very convenient. Clean. Helpful efficient staff. Change towels and bins daily at your request (put blue magnet request on front door as you leave in morning). Drinks machine at lobby. They can keep your luggage on your last day. Free coffee and teabags/toothbrushes/shavers/earbuds/cottonwool/hairbands at lobby area. Loved washing machine tumble drier in the room. You can load your dirty washing as you leave and return to it dry. Note: do not put sheets in as it won’t dry them, gets too hot. Do not overload the machine. Request them to change sheets if you need. It’s an extra cost if more than once a week. Family mart 2 mins away for water and snacks.

I had a six night stay in one of the residential rooms and it was an absolutely brilliant experience. The room had anything you might need: Washer+Dryer, Microwave, Kettle, Sink, Fridge, TV. The TV contained any information you may need about the hotel after a cute introduction video and could also easily be used to cast anything from your phone. The phone's wake-up call function was easy to setup and worked well. Another useful feature was the air filter / humidifier which prevents the dry mouth caused by using the AC overnight. The bed was plenty comfortable and on the first morning whilst still recovering from jet-lag I just didn't want to leave it! The bathroom was fantastic with a powerful shower and a massive bath tub which even I could fit into as a very large guy. Most importantly for foreign travellers: Anything you need has english descriptions or instructions on them so you do not have to worry about having to translate appliances.

The hotel had excellent free amenities including pyjamas, hairbrush, toothbrush, slippers etc. The room was clean, bedding was very comfortable and had everything you need, including a microwave, fridge and kettle. There was a free coffee machine in the lobby too. The location was ideal for walking to areas like Shibuya and Harajuku. But also there’s a metro station about 5 minute walk away that is very easy to navigate. It seems like a safe and quiet neighbourhood, almost peaceful compared to the chaos that Tokyo can be. The staff were lovely and friendly. They held our luggage before we checked in and after check out until we were ready to leave Tokyo.

This was by far the best hotel we stayed at during our 15-day trip to Japan. It was the third hotel we visited, and everything exceeded our expectations. The room was more spacious than most Tokyo hotels, exceptionally clean, and the shower was very comfortable. We truly appreciated the complimentary coffee at the entrance and the warm, welcoming staff. A special thank you to Lady Shin at the front desk for her kind assistance and for helping us arrange our return transportation. We highly recommend this hotel.